Privacy Policy

KoopAI is owned and operated by SeakelpAI, Inc., the company responsible for the personal-data processing described in this Privacy Policy.

Thanks for actually reading our privacy policy. Most people don't. We hope this is pretty clear, but if it's not, email us at info@koopai-endurance.com and we'll explain.

Last Updated: September 8, 2026

The Short Version

We collect information to provide and improve KoopAI. We don't sell your data. You can manage your connections and request deletion of your data, as explained below.

(Keep reading if you want the details.)

What We Collect

  • Your email and username (we need this to create your account)
  • Training data you log (workouts, races, goals - this is the whole point of the app)
  • App usage analytics (only if you say yes - more on this below)
  • Fitness platform data (if you connect Strava, Garmin, Suunto, or Coros):
    • Activity records and detailed samples, such as timestamps, distance, duration, heart rate, speed, power, elevation and GPS coordinates, when available and authorized
    • Health and wellness summaries, including sleep duration and stages, stress and daily activity metrics, when you grant the relevant permissions
    • Historical training data
    • Profile information (name, athlete ID)

Why We Ask for Analytics

Here's why we need this: we're trying to build a training app that doesn't suck, and the only way to do that is to see how people actually use it.

When you opt in to analytics, we can see:

  • Which parts of the app are confusing (so we can fix them)
  • Where people get stuck or frustrated
  • What features people use vs. what they ignore
  • How people navigate through the app

This helps us improve the UX and build features that runners actually need. That's it. We don't sell your data to advertisers. We don't use it for anything shady. We just want to make a better training app.

What We Actually Do With Your Data

  • Generate training plans: We use your race goals, fitness level, and feedback to create personalized plans
  • Track your progress: We analyze your workouts to give you coaching insights and adjust your plan
  • Sync fitness platforms: Import authorized activities and health summaries, and send planned workouts, schedules and courses when you enable those features
  • Make the app better: We look at usage patterns to figure out what's broken and what to build next

What We Don't Do

  • Sell your data to anyone
  • Share your data for unrelated third-party advertising or marketing. Service providers and connected fitness platforms may process data as explained below
  • Use tracking cookies for ads or retargeting
  • Spam you with marketing emails (we only send training-related notifications)

Your Control

You own your data. Here's what you can do:

  • Turn analytics on or off anytime in settings
  • Delete your account or request deletion of imported activity and health data
  • Withdraw connection permissions through the platform, through KoopAI controls where available, or by contacting us
  • Request a copy of your data by emailing us

Third-Party Fitness Platform Integrations

When you connect a fitness platform (Strava, Garmin, Suunto, or Coros), here's what happens:

  • You choose whether to connect a platform and grant access through its authorization flow. Garmin may connect directly to KoopAI; other connections may use Terra. We process the data covered by your permissions for the purposes described here
  • We securely store access tokens to sync your workouts
  • We pull in your training history to improve plan accuracy
  • Disconnecting stops future syncing and removes our stored direct Garmin credentials. It does not delete previously imported data or copies already sent to Garmin. Revoke access in Garmin Connect, use the connection controls where available, or contact us for help
  • When you enable workout syncing, KoopAI can create, update, reschedule and delete planned workouts and schedules it manages on the connected platform. When you send a course, its name and route coordinates are transferred. These actions do not edit your recorded Garmin activities
  • Your use of these platforms is subject to their own privacy policies and terms

Data sent to Garmin is processed under the Garmin Connect privacy policy. Garmin and KoopAI each control their own processing of your data.

Service providers and AI processing

We use service providers for hosting, storage and AI processing. Relevant training history, activity summaries, health metrics and messages may be sent to AI providers, including Anthropic and OpenAI, to generate coaching responses, summarize training and personalize plans. This processing can occur outside your country. Contact us for information about the providers and safeguards relevant to your data.

For the direct Garmin connection, AI processing requires your separate permission. You can connect without granting it. Syncing and calendar viewing remain available, but AI chat and automatic AI analysis are disabled until you grant permission. Disconnecting does not remove imported history or restore AI access. Allow KoopAI to process your messages, voice recordings, training history, activity and health data, including connected Garmin data, using Anthropic and OpenAI to provide personalized coaching, transcription, activity analysis and training summaries. This permission covers providing these features, not unrelated AI model training. You can withdraw it in Profile > Connected Apps > Garmin. Withdrawal stops new AI requests, including requests using imported history. Requests already sent cannot be recalled.

Retention and deletion

Imported activity records, including detailed original samples, are retained with your training history until you delete the activity, request deletion or delete your account. Imported health summaries remain until you request their deletion or delete your account. Disconnecting alone does not erase this history.

You can request access, correction, export or deletion, or withdraw consent, by emailing info@koopai-endurance.com. Withdrawal does not affect processing that was lawful before withdrawal. Limited records may be retained where required by law. Deleting data in KoopAI does not automatically delete Garmin's copies, which you manage through Garmin.

About Cookies

We use cookies for two things: (1) keeping you logged in (essential - the app won't work without this), and (2) analytics (optional - only if you opt in). We don't use cookies to track you across the internet or show you ads. They're just for making the app work and understanding how it's used.

Questions?

If anything here is unclear or you want to know more, email us at info@koopai-endurance.com. We're real people and we'll actually respond.

© 2026 SeakelpAI, Inc. We may update this policy and will notify you of material changes.